---
title: "Contact – Invenitor"
description: "Email hello@invenitor.com for sales, support, privacy, and grievances. Grievance Officer is a title only. Prepaid INR credit packs are not refunded."
url: https://invenitor.com/contact
agents: https://invenitor.com/llms.txt
mcp: https://api.invenitor.com/mcp
---

[Back to home](https://invenitor.com/)

# Contact

Sales, support, privacy, legal, and grievances use the same desk.

## Reach us

Email [hello@invenitor.com](mailto:hello@invenitor.com).

## Grievance officer

Grievance Officer. Email [hello@invenitor.com](mailto:hello@invenitor.com).

We acknowledge a written grievance within 24 hours on working days and aim to close it within 15 days. Outer bound under the Consumer Protection (E-commerce) Rules, 2020 is one month. Postal address is published when the operating entity is confirmed; until then use email.

## Refunds

Prepaid credit packs are not refunded. Unused credits and a change of mind do not create a refund. If the same payment is captured twice, we reverse the duplicate. See [Terms](https://invenitor.com/terms).