Contact lookup, billed in INR
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Questions
Is there a free trial?
No. There is no free plan or trial.
Do credits roll over?
Monthly plan credits reset each billing period. Extra credit packs are in Dashboard → Billing after you have an active monthly plan. Those packs last one year from purchase. Credits closest to expiring are spent first.
Can I get a refund?
No. Prepaid fees are not refunded. Unused credits, unused time on a plan, change of mind, WhatsApp confirmation, and cancellation do not create a refund. A duplicate Razorpay capture is reversed as a payment correction. Email hello@invenitor.com or call +91 80 4680 8800. See Terms and /contact.
How do I contact you or raise a grievance?
Email hello@invenitor.com or call +91 80 4680 8800. Write to the Grievance Officer. We acknowledge a written grievance within 24 hours on working days and aim to close it within 15 days (outer bound one month). Details: https://invenitor.com/contact
What payment methods are accepted?
Razorpay supports UPI, cards, netbanking, and wallets. All payments are in INR.
Does my plan include MCP?
MCP is included on every monthly plan. Operators can turn MCP off on a plan without a site update. The dashboard then says the plan no longer includes MCP. Enterprise is a conversation, not checkout.
Where can I see if the API is up?
The public status page is https://invenitor.com/status.